We empower our users with technology that works. From telephony and online meetings, to document collaboration and secure remote connections.
You don't have to persevere with your current IT systems. To make life easier, we help find ways to develop solutions that better meet the needs of your business. There is hope.
In a world full of technical jargon, we want to make things as simple as possible for you and your business, offering a beacon of support for all your IT, Marketing, Design and Development needs. We provide the solution, leaving you to take care of business.
We offer advice, knowledge and experience across a wide range of IT services. Our wisdom can help your business become more efficient and profitable.
We deliver a range of products and services both onsite and remotely including data backup and recovery, bespoke software solutions, broadband to full office relocation and networking. Our ability to cater to all your requirements means you will not need to look further for efficient and effective IT solutions.
Our IT solutions are designed to give you more time and the freedom to concentrate on what you do best – running your business.
We currently deliver services to a range of clients in and around East Anglia, Suffolk, Essex, London and Surrey providing honest and reliable insight, solutions and competitive pricing.
Our team are on hand to keep your IT functioning smoothly. We provide telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible. We also give our clients access to their own online portal where you are able to raise support tickets, check on the status of an existing ticket and also Search Knowledge base articles for quick and easy answers to some common problems.
We want to make sure that you do not incur any problems with your IT services, so we monitor your services 24/7, to identify problems before they develop into an issue that can cause significant interruption.
With our cloud services you can access files, work remotely as though you were in the office, and even collaborate remotely still within a safe and secure environment. Even if you’re away from work, or your office server is inaccessible, data in the cloud is always up to date and available, which means productivity can remain optimal.
We offer a range of telephony solutions for either an on premise system, or as a hosted service. We will work with you to deliver feature-rich telephony, remote-working capabilities, and all the benefits of state-of-art telephone systems.
Backup and Recovery
We know the level of panic when important data is lost unexpectedly, whether this be much loved images or essential work documents. We work on data recovery in house and also work closely with a specially selected data recovery company for more complicated recovery cases.
We work with you to first fully understand, and then translate your business needs into workable, tangible solutions. From providing straight-forward computer hardware, such as computers and printers, to installing complex IT infrastructure and networks across multiple sites, we can implement systems to help your business thrive.
Web and Applications
We design and build bespoke websites to meet the needs of your business. Whether you need a website to advertise your services, sell your products or something much more, our team makes sure that your website is not just a pretty face. We also develop PowerApps and bespoke web applications to empowering your businesses efficiency and growth.
"As someone who has known Ben for a good few years now, it has come as no surprise that he is building an exciting IT company. Everyone at Beacon IT shares Ben’s enthusiasm and love of all things IT. But the one thing that stands out for me is their ability to find out, and question if needs be, what the best IT solutions are for our business. In my experience, not all IT company’s do this, and it’s something I value above all else"
Director, Once Upon A Time Nursery
“RMC Global had a very specific requirement for IT support which included development of software. We were looking for a new supplier when Beacon IT started supporting our sister company, Anglian Assessors. We were impressed by the knowledge displayed and the forward-thinking way in which they looked at systems and the best solutions.
We started working with Beacon IT at the beginning of 2016 and have had consistently reliable support. The proactive team in place are fantastic, for which we have been very grateful, particularly during our recent premises move. A stressful experience was made far better through their support and hard work.
I would recommend Beacon IT to people who are looking for a holistic approach to IT support, coupled with a dedication to getting the job done well, that is second to none.”
Operations Director, RMC Global Ltd
Beacon IT built and designed me a new website that is very slick, user friendly and has been great for my business as it’s produced a large increase in interest from new customers.
Following a pleasant and professional experience with my personal website and IT queries I have asked Beacon IT to work alongside me on some of my electrical contracting jobs. All of the customers I’ve recommended Beacon IT for have seen a vast improvement in all aspects of their IT systems and have been over joyed with their approach and workmanship following mostly confusing, unreliable and expensive relationships with previous IT companies.
I continue to work alongside the Beacon IT team who are friendly, efficient, affordable and most importantly reliable for me and my long serving customers.
I’m happy to recommend Beacon IT to anyone and look forward to continuing our working relationship.
Owner, Brooks Electrical
“Beacon IT have supplied and installed a completely new system for our business with a very cost-effective solution and professional service, before, during and after the installation. We now have a superb monthly support contract provided by Beacon and it takes away all the stress and worry should anything happen with our IT. Wish we would have done it years ago but have found the best company to move forward with.”
Director, B&F Gas Services
Still wondering, why us?
At Beacon IT we understand the challenges and frustrations of a modern business, we know that costs need to be directly associated with results and we recognise the need for transparent and honest advice. With the concerns of our clients in mind, we prefer to take a pragmatic approach to all projects, considering vital elements such as deadlines, disruption and budget.
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One of the most critical partnerships your business will ever make is with your IT support company.
Just think how dependent you and your team are on technology. When everything works as it should, it’s liberating.
We've written this guide. It’s not about us; it’s about all IT support companies and how to choose the right one for you.